FAQ

How long does shipping take?

Orders are processed within 1–3 business days. Most orders then arrive within 7–20 business days, depending on the item and your location. We ship to the United States, Canada, the United Kingdom, Australia and New Zealand. You'll receive a tracking link by email once your order ships. See our Shipping Policy for details.

How much does shipping cost?

Shipping is free on all orders of $99 or more. For smaller orders, standard shipping is $4.59, shown at checkout before you pay.

Can I return an item?

Yes. We offer a 14-day return window. If your order doesn't meet your expectations, contact us within 14 days of delivery to start a return. See our Refund Policy for details.

How do I track my order?

Use the tracking link in your shipping confirmation email, or contact us with your order number.

Which payment methods do you accept?

We accept major credit and debit cards and other payment methods shown at checkout. All payments are processed securely.

How can I contact you?

Reach us any time via our contact page. We usually reply within one business day.